Difficult Conversations Framework
THE DIFFICULT CONVERSATIONS FRAMEWORK

Your roadmap to handle difficult conversations that drain your energy and keep you up at night.

Maybe you dread a conversation with a peer or with someone in your team. We’ve all been there.   

We often put them off for as long as we can, then they happen because we react to ‘the final straw’ without a clear plan, which makes things worse and causes more stress. Not great, is it?  

I can’t promise you that you’ll start enjoying having difficult conversations (I still don’t!), but when you use the framework, they'll start feeling:  
✔️ Easier 
✔️ Less draining 
✔️ More effective.  

Quite an improvement from the current state… 

MANAGERS NEED TO MASTER DIFFICULT CONVERSATIONS

Having a team often means addressing issues head-on, so these tricky conversations are part of your everyday. Whether it’s… 
 
Navigating performance issues 
Handling interpersonal conflicts 
Managing expectations…  

You NEED to have these conversations – they are essential for building trust and cohesion in your team.  

I’ve developed the framework through years of working with managers just like you, who needed a reliable, repeatable approach to handle any challenging discussion with confidence. And it’s only $9. 

This simple, actionable PDF framework walks you through all the essential steps of taking charge of a difficult conversation: 

 ✔️ how to plan the conversation (no essays required!) 
✔️ what to be aware of going into it 
✔️ what to say and how to say it (yes, you get a conversation template!) 
✔️ what to do next (the conversation is not the end).  

No more second guessing.  
No more finding your way through these conversations hoping for the best. 
No more wasting time and energy worrying about having the conversation.  

It will help you:  
➢ Plan 
➢ Feel in control  
➢ Reach productive outcomes 

FAQs

How long will it take to implement the conversation? 
 This framework is designed to be both thorough and actionable, so you can start applying it almost immediately.   

Will this still help if I struggle with confrontation?  
Absolutely. This framework is specifically designed to make tough conversations less intimidating. You'll get short, sharp, practical advice on how to approach the conversation constructively, so even if you dislike confrontation, you'll feel more prepared and confident.  

Is this only for workplace conversations?  
I’ve created this in response to managers’ needs, but the principles are universal, and by using them, you might discover the (very desirable) side effect of having more effective conversations in all aspects of your life.  

What if I still find conversations difficult after using this?   
Mastering difficult conversations takes practice.  It’s like strengthening a muscle - the framework is your starting point and you might want to refer to over the next few months if you need to have these sorts of conversations.  Over time it will get easier.  If you need more tools, we have them. Try our Mastering Difficult Conversations Masterclass, or a one-on-one session if you need personalised help. 

Take control of challenging conversations.
Get the tools to manage your team and your work with confidence.